Insights
Longer-form perspectives on where insurance technology in Zambia is going and what it means for life insurers.
- Insurance technology in ZambiaThe systems Zambian insurers run today, why spreadsheets and legacy policy systems are reaching their limits, and what modern insurance technology looks like.
- Digital insurance in ZambiaHow Zambian insurers sell and service cover through USSD, Mobile Money, WhatsApp, apps and portals, which channel suits which task, and how to run them.
- PIA and life insurance in ZambiaHow the Pensions and Insurance Authority regulates life insurers under the Insurance Act No. 38 of 2021: licensing, returns, policyholder protection, systems.
- IFRS 17 for life insurersIFRS 17 explained for life insurers: the general measurement model, premium allocation and variable fee approaches, contractual service margin and data needs.
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